Contact information
ISHO makes the following customer service channels available to its clients to resolve questions, requests, complaints, or any requirements related to their shopping experience on our online store:
Email:
info@ishostore.com
Customer service number (WhatsApp and calls):
+57 302 578 4493
(Service hours: Monday to Friday from 9:00 a.m. to 6:00 p.m., business days)
Official social media:
Instagram, TikTok: @ishostore_co
Product shipments for exchanges, returns, or warranties:
The destination address will be provided by the customer service team when processing the case via email. For security and internal control, a fixed physical reception address is not published on the website.